Seasonal shipping & weather warning
Live-animal shipping is paused for winter.Live shipping paused for winter
Live shipping resumes when spring conditions and carrier acceptance are safe. Every arrival day, including the delay day, must reach 9°C. Your ship date needs a final weather and packing check.
Spring restart needs safe weather and carrier acceptance.
Check the Canada shipping outlook →
Shipping dates and carrier informationFull shipping details & outlook
Check the Canada shipping outlook →
We will not ship these animals or isopods to a destination whose forecast daytime high is below 9°C on the estimated arrival day. We review the full arrival window, including a possible delay day. Unsafe conditions or incomplete forecasts mean a hold; heat packs do not override this limit.
Shipping for these animals will resume in spring once temperatures return to a safe range and carrier acceptance is confirmed.
Canada Post is no longer offered for roaches, jumping spiders, mantids or isopods. Its published live-animal mailing season runs March 1–October 31; October 31 is a mailing cutoff, not an order deadline.
Read Canada Post’s live-animal policy (opens in a new tab) · Insect mailing policy (opens in a new tab)
Purolator has ended our seven-year shipping arrangement.
Purolator notified us that it would stop accepting our packages, and the deadline it gave us has now arrived. Our original contact from seven years ago has retired, and the account is now handled by a different representative.
We suspect there may be a wider tightening of approvals for live-invertebrate shipments, but Purolator has not confirmed a broader policy change. Whatever the wider situation, our own permission has ended and Purolator is no longer an option for our packages.
